Privacy policy

The Ballarat Market ( a project of the Rotary Club of Ballarat South)is committed to providing quality services to stallholders and customers and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.ballaratmarket.com.au and from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files and market site records which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
[Your business name] will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:

Ballarat Market
enquiries@ballaratmarket.com.au
0418 518 106
PO Box 211R
Redan 3350

Public Liability Insurance for Stallholders

It is a requirement of the Ballarat Market’s (BM) insurer that all stallholders have public liability insurance.   This requirement is common at most markets and is, in the BM's opinion, good business practice. All stallholders will now have some insurance protection if an incident occurs that is attributable to activities on their site(s). Many of the regular stall holders will already have this insurance and so there will not be an extra cost just some paperwork to complete.

The price for Public liability insurance will be $5 per site/day for site holders who do not have their own Public Liability Insurance Policy. If a stallholder has their own public liability insurance you need to supply a certificate of currency for public liability insurance to the BM. If this certificate is supplied and the coverage is at least $10,000,000 then a charge for PL insurance will not be levied and the coverage available through the BM insurers will not apply. 

If a stall holder with a booked site has pre-existing public liability insurance, with the appropriate cover, the application form will need to be completed and a certificate of currency for the policy attached.  Any stallholder who does not have a policy and wishes to get their own can find more information at www.stallinsure.com.au or at one of many other insurance providers.

Food service, amusements and any other activity not coverable by the BM stallholder public liability policy.  

The PL coverage offered by the market does not apply to these types of activities.   All food sellers, childrens rides and amusement and any other high risk activity as deemed by the BM must have their own public liabiity policy.  The application form and other documents can be found here.

A useful discussion about stall holder insurance can be found on the Australian Government's Business website page:
Liability insurance and professional indemnity

Any questions? Phone or email us and we will be pleased to help.